Shipping policy
Thank you for shopping with Luvelle Fine Jewelry! We carefully package every order to ensure your jewelry arrives safely.
Processing & Shipping
- Orders are processed and shipped every Tuesday.
- Please allow 1–3 business days for your order to be processed.
- Once your order has shipped, you will receive a tracking number by email.
- Delivery times begin once your package has been shipped and may vary depending on the carrier and destination.
Shipping Options
- Standard Shipping: $8.99 — approximately 3–5 business days
- Express Shipping: $15.00 — approximately 1–2 business days
Shipping times are estimates and are not guaranteed. Luvelle Fine Jewelry is not responsible for delays caused by USPS, weather, holidays, or circumstances outside of our control.
Local Pickup
Local pickup is available in Raeford, North Carolina. Customers who select local pickup will receive instructions regarding pickup after their order is placed.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and tracking shows it as delivered, Luvelle Fine Jewelry is not responsible for packages that are lost or stolen. Please contact the shipping carrier directly to file a claim.
If your package appears to be delayed or has not arrived within the expected delivery window, please contact us so we can assist you.
Incorrect Address
Please make sure your shipping address is correct before completing your order. Luvelle Fine Jewelry is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us, additional shipping charges may apply to resend the order.
Contact
If you have questions about your order or shipping, please contact Luvelle Fine Jewelry through our website or social media.
Thank you for supporting Luvelle Fine Jewelry! ✨